The Identity Iceberg

Today I want to share one of the most powerful concepts in the Action Coach toolbox, the Identity Iceberg.  Understanding this concept will help you achieve the results you want from yourself and your team.

The Identity Iceberg…

(this is not the traditional flipchart, I had to format it for the newsletter –ed.)

                       R E S U L T S<-------------HAVE

                                   DO-------------->ACTIONS & DECISIONS

BEHAVIOUR

(water line)-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-^-(water line)

SKILLS

BELIEFS

VALUES

                                                                          IDENTITY<-----------BE

E N V I R O N M E N T

Take a look at the flipchart and note that it is a picture of an iceberg.  How much of an iceberg is above the water or visible?  Probably only around 10%.  That is the portion of the iceberg that you normally see.  What is it that is normally visible in a person?  It is their BEHAVIOR, ACTIONS, and DECISIONS – or what they DO.  What I DO produces RESULTS, or what I HAVE.  But if I want to produce a sustained, long term change in what I DO (my BEHAVIOR, ACTIONS, and DECISIONS), I really need to look below the surface at what produces and drives what I do.

You Just Can’t Find Good Employees – Part 4

By Action Coach Dave Beam

Today we finish our series on team recruitment.  If you have been following the steps, you are ready for the climatic event in hiring – the group interview. 

If you have successfully followed the process, you have invited 10 – 15 (or even more) potential candidates to a meeting.  These candidates have been “de-selected” from a larger pool of people calling in response to your up-front marketing efforts. 

You Just Can’t Find Good Employees – Part 3

By Action Coach Dave Beam

Last week, I shared on how to put together an effective ad to attract the best people to candidate for your team.  The “ad” needs to be placed where you will be most likely to find the person described.  I always recommend that you and your team invest significant effort and time in creatively placing this information to attract the largest possible number of qualified candidates.  Refuse to go “below the line” (an action phrase that means you are victimizing yourself to blame, excuses, and denial) by believing that this is not possible. 

You Just Can’t Find Good Employees – Part 2

By Action Coach Dave Beam

As promised, this week I am going to start to share the basics of the Action Coach hiring process.  It is based on the principle of de-selection.

Most traditional hiring processes are about choosing the best candidate by conducting a thorough examination of each qualified candidate, often starting with a resume.  There are several challenges with this traditional approach.

You Just Can’t Find Good Employees - Part 1

By Action Coach Dave Beam

I hope this week's title caught your attention.  It is one of the most common complaints I hear from business owners.  Many feel victimized by the supposed poor work ethic and complain that more and more there are fewer and fewer good people willing to work and take responsibility for their job.  A number of those with that story are convinced that it applies especially to their industry, or is tied to their geographical area.