“Accountability – The Peak of Relationship” - The Seven Levels – Part 6

The Seven Levels of Relationship – Part 6
By Action Coach Dave Beam

When you hear the word “accountability”, what comes to mind?  The majority of people don’t smile and embrace it.  If I am accountable, that means I am exposed.  My performance and results are available and known to others.  People are often reluctant to admit their shortcomings and need for improvement.  However, champions love feedback.  They like to know how they are doing and where they stand so they can get better. 

Accountability creates the opportunity for maximum results and amazing outcomes.  When a team member has the full feedback from all the other members on how to improve, that member is empowered to be the best they can be.  We really don’t see ourselves accurately, and when the measurement of our performance is available to others, we get a real understanding of how we are doing and how we can improve.

“Commitment – The Practice of Integrity” - The Seven Levels – Part 5

By Action Coach Dave Beam

Commitment; It is the very first of our fourteen core values espoused by Action Coach.  The term encompasses perseverance, integrity, and trust.  Once you have created a synergistic agreement, where both parties win, then commitment is the grit that creates the traction that gets the project started and more importantly keeps it going.  Commitment is an upper level of relationship.  It is the natural next step after agreement.  Managers and business owners often expect accountability without commitment, and team members are not committed because there is no true understanding and agreement.

“The Synergy of Creating Agreement” - The Seven Levels – Part 4

By Action Coach Dave Beam

If you’ve been following the series, we’ve laid the groundwork for creating some amazing outcomes.  Once you have debunked myth and dispelled expectations through rapport and empathetic understanding, you are ready to create some fantastic results.  Together Everyone Achieves More = TEAM.  Most people mentally assent to the team concept, but often fall short of the actual experience.  The key to team synergy is truly being together.  Win:Win agreements can only be created and sustained when there is full and deep understanding.  Significant and powerful agreements are built on a deep foundation of complete understanding.

“The Breakthrough of Understanding” - The Seven Levels – Part 3

By Action Coach Dave Beam

We are considering the seven levels of relationship.  In my coaching over the last seven years, I have discovered that most team problems arise from weak communication and shallow relationships.  This simple model illustrates the progressive upward shift in relationship moving from a low level of misunderstanding to a productive and rewarding level of connection based on shared understanding.  Today we consider the transformational level of Understanding.  Enjoy and take action!

ACCOUNTABILITY
COMMITMENT
AGREEMENT
UNDERSTANDING
RAPPORT
EXPECTATION
MYTH

The level of understanding is truly the breakthrough in communication.  Developing a level of rapport is prerequisite to understanding, for in rapport we let down the guard and let another person in.  To be the leader in building a great relationship and communication, you must choose to seek first to understand before being understood.  I learned this key habit of effectiveness from Steven Covey’s Seven Habits of Highly Effective People.  The most essential tool for coming to an understanding is simply listening.

“The Comfort of Rapport” - The Seven Levels – Part 2

By Action Coach Dave Beam

We are considering the seven levels of relationship.  In my coaching over the last seven years, I have discovered that most team problems arise from weak communication and shallow relationships.  This simple model illustrates the progressive upward shift in relationship moving from a low level of misunderstanding to a productive and rewarding level of connection based on shared understanding.  Today we consider Level 3, Rapport.  Enjoy and take action!

ACCOUNTABILITY

COMMITMENT

AGREEMENT

UNDERSTANDING

RAPPORT

EXPECTATION

MYTH

Rapport is the bridge that provides an escape from the nightmare of myth and expectation and toward the land of understanding.  Rapport is defined as a “feeling of comfort and connectedness between people.”  I call it chemistry; that sense that we are connecting and beginning to understand each other.  Rapport develops as people lower their guard and begin to reveal themselves.  If you want to build great relationships, it is helpful to know how to accelerate this sense of relaxation and openness with others.

“The Nightmare of Myth and Expectation” - The Seven Levels - Part 1

By Action Coach Dave Beam

I have begun a series on the seven levels of relationship.  As I work with teams of people, most problems and challenges arise from a weak communication and shallow relationships.  This simple model illustrates the progressive upward shift in a relationship that can move it from an immature level of miscommunication and misunderstanding to a rich and productive level of connection based on shared understanding.  Over the next several newsletters, I will be giving out practical tools to help you produce a positive shift with your team.  Enjoy and take action!

 

ACCOUNTABILITY

COMMITMENT

AGREEMENT

UNDERSTANDING

RAPPORT

EXPECTATION

MYTH

Today I want to consider the two lower levels of relationship, myth and expectation.  When building strong relationships with others, it is good to recognize the enemies.  Relationships based on myth and expectations are fraught with difficulty.  The drama is generally high, and often moves from apathy and a low level tension to outbursts and emotional events. 

The Seven Levels of Relationship: Introduction

By Action Coach Dave Beam

Communication and relationships go hand-in-hand. As a business owner, manager, or leader of any organization, communicating well is all about building strong relationships with those you work with.  Today, I want to offer a model that illustrates the progressive growth of a strong relationship. It begins with a level of myth where there is little information and comfort, and ends with a high level of accountability and trust.  Each week we will examine each level a little more in depth, and then tie it all together. Once we have developed these seven levels, we will be better prepared to talk about how effective communication can help move your relationships forward. I don’t intend this to be esoteric or theoretical.  In fact, I use this model all the time to build results oriented teams.  In the coming weeks, I will be providing practical examples for each level, and show you how to progressively build strong relationships.  Enjoy the overview.  I welcome your feedback and comments via e-mail.